Bird

Setting up Bird

The Bird workspace key, region, senders and received-message webhook.

Part of Reach

Before you start

Check that your workspace is on Bird's current platform and note its region. Create an API key for Reach alone so its traffic is easy to spot in Bird's logs.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Create a key

Create a workspace API key on Bird's platform.

Store the key

Enter it in the Bird API credential and set the region host and senders in the Reach settings.

Choose a default

Pick SMS or WhatsApp for addresses without a prefix.

Create the webhook

Deploy the inbound workflow and create a webhook for received SMS and WhatsApp events with its address and token.

Enable the channel

Register the channel as enabled after test messages have landed on both channels.

Bird, MessageBird and WhatsApp are trademarks of their owners, named here only to identify the service this package connects to.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.

Request a demo → Explore the features