LINE
Setting up LINE
The channel secret, the access token and the LINE webhook for Reach.
Before you start
Create the Messaging API channel for your Official Account and decide who answers routine questions, the account's own automation or your team in Reach.
Steps
Each channel installs disabled, so nothing is sent before these steps are done.
Copy the secrets
Copy the channel secret and issue a long-lived channel access token.
Store them
Enter both in their LINE credentials in Reach.
Point the webhook
Deploy the inbound workflow, set its address as the webhook URL, verify it and switch the webhook on.
Quiet the auto-reply
Turn off the Official Account's automatic replies if Reach answers.
Go live
Enable the channel after a test chat reaches your test contact.
LINE is a trademark of its owner, named here only to identify the service this package connects to.
See it on your own systems.
A demo takes an hour, on your data landscape rather than ours.