Mattermost

Setting up Mattermost

The bot account, slash command and token that connect Mattermost to Reach.

Part of Reach

Before you start

Agree with the partner who owns their Mattermost server which addresses may call each other. Their administrator creates the bot account and the slash command; your team only needs the tokens they generate.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Create the bot account

Add a bot account in the system console and copy its access token and user id.

Store the details

Enter the token in the Mattermost Bot credential and the server address and bot id in the settings.

Create the slash command

Deploy the inbound workflow, then create a POST slash command such as /reach that calls it.

Save the command token

Enter the token Mattermost shows for the command in the Mattermost Command Token credential.

Enable the channel

Register the channel as enabled after a test command.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.