Messenger

Setting up Messenger

The Meta app, Page token, verified webhook and link codes for Messenger.

Part of Reach

Before you start

Meta asks for app review before a Page can message people who are not app testers. Add your team as testers first, confirm messages arrive in Reach, and then submit the permissions for review.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Connect the Page

Add the Messenger product to your Meta app and connect it to the company Page.

Store the credentials

Enter the app id, page id, Page access token and app secret, plus a strong random verify token.

Register the webhook

Deploy the inbound workflow on a public address and run the webhook registration workflow.

Set the Page name

Add the Page username in the Reach settings so link codes open an m.me chat.

Enable the channel

Register the channel as enabled once the token works.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.