Rocket.Chat

Setting up Rocket.Chat

The bot user, outgoing webhook and token that connect Rocket.Chat to Reach.

Part of Reach

Before you start

The partner's Rocket.Chat administrator creates the bot user and the outgoing integration. Share the inbound address with them and ask for the integration token and the bot's user id in return.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Create the bot user

Create a bot user with a personal access token and note its user id.

Store the details

Enter the token in the Rocket.Chat Bot credential and the server address and bot id in the settings.

Add the outgoing webhook

Deploy the inbound workflow and add an outgoing integration for direct messages that posts to it.

Save the webhook token

Enter the integration token in the Rocket.Chat Webhook Token credential.

Enable the channel

Register the channel as enabled after a test message.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.