Sinch

Setting up Sinch

The Sinch access key, app, region and inbound webhook for the hub adapter.

Part of Reach

Before you start

Create the Conversation API app in the right region first and connect each channel to it in the Sinch dashboard. Reach only needs the project id, the app id and an access key.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Prepare the app

Create a Conversation API app and attach the channels you plan to use.

Store the access key

Enter the key id and secret in the Sinch Conversation credential.

Set the ids

Enter the project id, app id, region host and default channel in the Reach settings.

Add the webhook

Deploy the inbound workflow and add an app webhook for inbound messages to its address with the token.

Enable the channel

Register the channel as enabled once a test message on each channel has landed.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.