Microsoft Teams

Setting up Microsoft Teams

The Azure Bot, Teams app package, messaging endpoint and identity mapping for Teams.

Part of Reach

Before you start

Your Microsoft 365 administrator creates the Azure Bot registration and approves the Teams app. Bring them the list of permissions and the messaging endpoint address, and agree which users should see the app.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Create the Azure Bot

Register the bot and note the app id, tenant and client secret.

Package the Teams app

Build a Teams app with the bot and install it for the people who should reach you.

Store the credentials

Enter the app id, app type, tenant id and password, and set the Teams service address for your region.

Set the endpoint

Deploy the inbound workflow and use its public address as the bot's messaging endpoint.

Enable the channel

Register the channel as enabled after a test chat.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.