Feature Marketplace · Connectors
Gorgias Connector
Gorgias ecommerce helpdesk platform. Syncs tickets, customers, users, and account events via the REST API using cursor pagination and Basic authentication.
What syncs
The Gorgias records STRAX brings into your hub.
Each kind of record is mapped once to your company model in the STRAX hub, then kept current in every system that needs it. Where Gorgias announces changes, they arrive as they happen.
Tickets
Helpdesk tickets including status, channel, spam flag, and lifecycle timestamps.
Changes arrive as they happenCustomers
Shopper profiles including contact channels, language, and timezone.
Users
Helpdesk agents and admins including role and activation state.
Account Events
Audit trail of account events such as ticket-created and ticket-updated.
Gorgias data in your own SQL Server, then wherever it is needed.
STRAX is a self-hosted integration platform. The Gorgias records land in the STRAX hub, a SQL Server database on your own servers, where your reports, portals and workflows read them. From there the hub delivers them to the other systems you connect, whether those run on SQL Server, MySQL, PostgreSQL or another API. STRAX signs in to Gorgias with an API key that you provide, stored encrypted.
How STRAX connectors work → How the STRAX integration engine works → Connecting a system, in the documentation →
About this listing
| Version | 1.0.1 |
| Author | STRAX |
| Category | Connectors |
| Published | 2026-07-15 |
What's inside
| Connector profile | 1 |
Free listing
Install it from Feature Marketplace inside STRAX
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In your STRAX installation, open Feature Marketplace from the navigation.
Find "Gorgias Connector"
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Install
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See it on your own systems.
A demo takes an hour, on your data landscape rather than ours.


