Viber

Setting up Viber

The Viber bot, token, webhook and chat link for this channel.

Part of Reach

Before you start

Viber approves bots for business accounts, and the approval decides the sender name and avatar clients see. Prepare your brand assets and a short description of the service before you apply.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Create the bot

Create a bot in your Viber business account and copy its authentication token.

Store the token

Enter the token in both the Viber Bot and Viber Signature Key credentials.

Name the sender

Set the sender name and chat link in the Reach settings.

Register the webhook

Deploy the inbound workflow and run the webhook registration workflow.

Enable the channel

Register the channel as enabled once a test message lands.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.