Voice

Setting up Voice

The Twilio voice number, keys and voice setting for outbound calls.

Part of Reach Outbound only

Before you start

Some countries require a registered caller id before automated calls may reach mobile numbers. Check the rules for each market with Twilio and keep the messages short enough to understand on a first listen.

Steps

Each channel installs disabled, so nothing is sent before these steps are done.

Get a voice number

Buy or port a voice-capable number in Twilio.

Store the keys

Enter the account SID, the number and the auth token in the Voice Twilio credential.

Choose the voice

Pick the text-to-speech voice in the Reach settings.

Enable the channel

Register the channel as enabled and place a test call.

See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.